We work with CPA firms struggling with practice development and growth issues. Whether solo or multi-partner, we help firm leaders overcome internal and external challenges and build competitive, profitable and sustainable practices.
Practice Development
Practice Growth
Practice Development
Challenges
• Managing resources in a low growth environment – low utilization
• Too internal focused on traditional services
• Not competitive enough – no differentiation from competition
• Fee pressures and lower realization
• Attracting and hiring talent - finding qualified staff
• Developing non-technical skills in staff and partners
• Lack of communication throughout the firm
• No true firm differentiation – services viewed as commodities
• Partner transitions – succession planning
• No firm direction or meaningful goals – lack of a coherent strategy understood and executed by everyone
• Partners are too siloed - no unity, accountability or collaboration
• Low firm morale – talent leaving
Opportunities
The reality of today’s CPA is that the traditional ways of doing business are holding firms back. Keeping up with the change and increased complexity of the professional services market requires all firm leaders to invest their time in areas that historically have been on autopilot. In the past, partners in any size firm could operate as solos, not really needing to know what was going on in other parts of the firm. Today, the demands and nature of the market require partners to be tuned in to what’s going on both internally, and equally as important, externally. The future and opportunities for firms who can achieve this new level of strategic practice leadership are great.
Would you like to have consistent practice development processes that will …
• Develop a more progressive practice
• Achieve partner buy-in to growth initiatives
• Plan for partner succession and exit planning
• Optimize per partner income
• Improve staff engagement and alignment with the firm’s goals
• Develop partner success strategies to improve personal and professional growth and development
• Stand out from the crowd by offering differentiated services
• Attract and retain high-quality staff
• Build competitive advantage by increasing non-compliance services
Learn how we help firms build consistent, strategic practice development processes
Practice Growth
Challenges
• Low to no growth from traditional services and declining margins
• Difficulty getting access to clients
• Intense competition for traditional services, and competition from non-CPAs for other services
• Fee pressures and reduced realization
• Inconsistent marketing and new business development
• Increased client turnover – even your ‘best’ clients
• Client complaints about the value received from traditional services
• Clients want more face time and for you to be more proactive and to really get to know them and their business
• Clients want more value-added services
Opportunities
Clients want and expect so much more than traditional services from their CPA. The greatest value CPAs can provide to clients is in guiding them to personal and business success. While assurance services are needed by clients, clients really want more value-added services like business and personal advisory. These services require a deeper relationship with clients, to be proactive and to really want to get to know them and their business.
Would you like to build high-quality, client-engagement methods that will …
• Win and keep valuable clients
• Position you as the most trusted business advisor giving your full control and access to clients
• Engage and serve clients at the highest strategic level and enable you to play a critical role in your clients’ success – personal and business
• Attract and engage prospects because you offer services they ‘want’
• Build long-term relationships to maximize life-time-value to your clients and firm
• Significantly increase value -added to clients by meeting all their needs, wants and expectations
• Create more consistent, proactive business development
• Build advisory fees and services the easiest way possible, with no hard sell